Account Manager
Minimum of 3 years’ experience


Must haves

  • At least 3 years’ experience in a busy studio environment
  • Client management experience is essential
  • Experience of consumer-facing brand strategy work
  • A working knowledge of packaging and print processes
  • Comfortable taking responsibility for quality control
  • Able to keep the work on brief, as well as on schedule
  • Comfortable leading meetings and selling in creative work


Responsibilities

  • Developing strong relationships with our clients and ensuring we deliver our promises
  • Putting together proposals, estimates, specifications, schedules and briefs
  • Being involved in planning, research and creative brainstorming
  • Seeking out new business opportunities to help grow your accounts
  • Being the safe pair of hands for your team across a variety of projects: branding, strategy, digital, design, copywriting and commercial

    Why work at big fish?

    • We never creatively pitch and don’t believe in giving away work for free.
    • We have excellent opportunities for progression so everyone has the chance to grow.
    • We choose to only work with clients we respect, admire and whose products and services we’d consume ourselves.
    • We’re dedicated to helping impact the climate emergency in everything we do.
    • We’re working hard to develop the most effective approach to hybrid working – currently a split of home and our fabulous riverside office.
    • Your birthday off, a week off in the summer, time off between Christmas and New Year, a day off for volunteering (on top of your holiday allowance!) and a company-wide profit share and healthcare scheme.

     

    We offer flexi hours and virtual working*
    In addition to standard holiday we give everyone their birthday off and a day to work for their favourite charity, and we never ask people to work between Christmas and New Year. This year we are closing the whole company for a week in the summer so we can all go and have a relaxing time doing whatever we fancy. We’re going to try and ensure we do this every year going forward.

    Our vision, mission and values

    • Our vision is to become globally respected for the advice we give and the results we achieve
    • Our mission is to help start, transform and grow businesses that share our values and help positively impact the climate emergency.
    • We value integrity, intelligence, creativity, kindness, a thirst for knowledge, bravery, independence, diversity, mutuality, people who speak truth to power, those who strive for better, and most importantly, people’s right to a happy, healthy work life balance.
     

    Our mantra is…
    Think big, dive deep, swim fast

    * Please note that there are a few roles at big fish where we cannot offer virtual working such as PA and Office Manager roles where we need people in the office 5 days a week.

    Please use the form below to apply

    Please upload your CV and portfolio or any documents that may be useful*
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