PA Office Manager
Minimum of 3 years’ experience

£30-40k, full-time, 5 days a week at our offices in Chelsea Wharf, Lots Road, London SW10 0QJ.

What we’re looking for

We’re seeking an experienced and highly professional Office Manager and PA to join our team. The ideal candidate will have a minimum of 3 years’ experience in a similar role and be able to demonstrate exceptional organisational skills, efficiency, and professionalism.

As the heart of our business, you will need to be ruthlessly organised, flexible, imaginative, and incredibly charming. You will be responsible for managing our founder’s diary, as well as other senior members of staff, anticipating and tackling problems before they arise, and keeping the whole office ship-shape and client-ready at all times.

The successful candidate will thrive under pressure and be a detail-oriented individual with excellent numeracy and administrative skills. You will also be tech-savvy and able to quickly pick up new systems, including Slack, Google Suite, Zoom, Trello, and Apple technology.

In addition to working alongside a vibrant team of designers, artists, and strategists, we offer excellent opportunities for progression, a healthcare scheme, a charity day, an extra week off in the summer when we shut the company for the big fish summer holiday and other nice benefits. We are dedicated to helping impact the climate emergency in everything we do.

Must haves

  • You’ll need a proactive attitude and always be keen to jump in and help out
  • You perform well under pressure; you’re robust, with a level head and plenty of common sense
  • You’re detail-oriented and can pick up small mistakes and typos a mile off
  • You’re numerate and have got great admin skills
  • You’re tech savvy and can quickly pick up new systems. Experience with Slack, Google Suite, Zoom, Trello and Apple technology is desirable


Senior leadership team diary management
Deal with the demands of multiple stakeholders with charm and efficiency
Manage diaries of senior staff
Juggle priorities to ensure smooth office operations
Organise events as needed
Ensure stocks of office supplies, food, and drink are maintained
Manage all utilities and cleaning services for the office
Manage all catering
Look after us all!

Why work at big fish?

  • We never creatively pitch and don’t believe in giving away work for free.
  • We have excellent opportunities for progression so everyone has the chance to grow.
  • We choose to only work with clients we respect, admire and whose products and services we’d consume ourselves.
  • We’re dedicated to helping impact the climate emergency in everything we do.
  • We’re working hard to develop the most effective approach to hybrid working – currently a split of home and our fabulous riverside office.
  • Your birthday off, a week off in the summer, time off between Christmas and New Year, a day off for volunteering (on top of your holiday allowance!) and a company-wide profit share and healthcare scheme.


What else?
In addition to standard holiday we give everyone their birthday off and a day to work for their favourite charity, and we never ask people to work between Christmas and New Year. This year we are closing the whole company for a week in the summer so we can all go and have a relaxing time doing whatever we fancy. We’re going to try and ensure we do this every year going forward.


Our vision, mission and values

  • Our vision is to become globally respected for the advice we give and the results we achieve
  • Our mission is to help start, transform and grow businesses that share our values and help positively impact the climate emergency.
  • We value integrity, intelligence, creativity, kindness, a thirst for knowledge, bravery, independence, diversity, mutuality, people who speak truth to power, those who strive for better, and most importantly, people’s right to a happy, healthy work life balance.

Our mantra is…
Think big, dive deep, swim fast

Please use the form below to apply

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